Exchange Policy

Terms & Conditions

Due to the nature of our products and for hygiene reasons we DO NOT OFFER  RETURNS on items simply unwanted or a change of heart.

All lashes are handmade, therefore each one can be slightly different; this would only be minor. This is not a fault, but part of the unique lash assignment.

Upon receipt of your order, please check the goods are in perfect condition and notify us straight away if there is a problem. If an item is damaged please contact us and we can arrange for an exchange. Products are exchanged like for like 

orders@shalilashes.co.uk